Privacy Policy

This policy explains what personal information Pinkylash collects, why we collect it and what we do with it.

1. Who we are

Pinkylash, No. 114, Yan’an 3rd Road, Shibei District, Qingdao, Shandong, China. Contact: support@pinkylash.com.

2. What we collect

• Contact details you send us: name, email, phone, company and country.
• Order information: products, quantities, shipping address.
• Technical data when you browse: IP address, browser, pages visited.

3. How we use it

• To answer enquiries and send quotations.
• To process, pack and ship orders.
• To keep accounting and tax records required by law.
• To improve the website.

We do not sell your personal information.

4. Cookies

This site uses cookies to keep your cart and preferences working and to measure traffic. You can block cookies in your browser, but parts of the shop may stop working.

5. Who we share it with

Only with parties needed to run the business: payment providers, carriers, and our email and hosting providers. Each of them may use the data only to perform that service.

6. How long we keep it

Enquiry correspondence is kept for up to 2 years. Order and invoice records are kept for the period required by Chinese tax law, after which they are deleted.

7. Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it where we are not required by law to keep it. Email support@pinkylash.com and we will respond within 30 days.

8. Security

We use encrypted connections and restricted internal access to protect your information. No system is completely secure, but we act on any suspected breach without delay.

9. Changes

Any change to this policy is published on this page.